Forum Discussion

wcs's avatar
wcs
New Contributor
2 years ago

How can I stop demand for 1Password account password every time I need to fill in credentials anywhe

For the past few days, suddenly 1Password will not fill in any credentials on any website or app unless I first enter my 1Password account password (my longest and most difficult password of all). Th...
browser extension
1P_Tommy's avatar
1P_Tommy
Icon for Moderator rankModerator
2 years ago

wcs

It sounds like you may have been in the middle of an update or what we call the share lock state is not functioning properly. Try the following.

  1. Look for our helper in the menu bar near the WiFi indicator and the clock. Right-click (Option-click) on the helper and select Quit.
  2. Quit your browser.
  3. Wait a few seconds and then open 1Password from the Dock or the Applications folder and unlock
  4. Open your browser.