Forum Discussion

Former Member's avatar
Former Member
3 years ago

How can I stop the application window from staying open after logging into 1Password via Chrome?

With the previous version of 1Password (7?), I would be prompted, while using Chrome, to log into the service after a timeout. I would log in on a pop up window, and would then be returned directly/i...
windows
ag_mike_d's avatar
ag_mike_d
Icon for 1Password Team rank1Password Team
3 years ago

Hello again @benbowman,

I'm sorry for the delay over the weekend and appreciate you providing these additional details about not using Windows Hello. I have followed the steps you've provided without Windows Hello and no matter what, I've been unable to reproduce this behaviour with 1Password 8.

Could you send along these details and a diagnostics report from your Windows PC via email? I'd like to engage the wider team for help and a better understanding of why you may be encountering this issue:

Sending Diagnostics Reports (Windows)

Attach the diagnostics to an email message addressed to support+forum@1password.com.

With your email please include:

You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks!