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Anonymous's avatar
Anonymous
2 years ago

How can I unlock 1Password when Face ID is broken?

I use the iPhone Xs Max. A couple of days ago, my iPhone said that Face ID was not available due to malfunctioning of the True Depth. And it hasn't been solved yet. Therefore, I need to enter a lon...
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Anonymous's avatar
Anonymous
2 years ago

HI, 1p_jac
Thank you for the explanations and instructions.
In the Security, I see three options,
1. Password
2. Face ID
3. Passcode

Do you mean Passcode?

As you see above, I've set it to Passcode, but after it is locked, it still asks me Password.

Did I made any mistake?

Thank you for your support!