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Former Member's avatar
Former Member
3 years ago

How can I unlock 1Password when Face ID is broken?

I use the iPhone Xs Max. A couple of days ago, my iPhone said that Face ID was not available due to malfunctioning of the True Depth. And it hasn't been solved yet. Therefore, I need to enter a lon...
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Former Member's avatar
Former Member
3 years ago

1P_Dave ,
Thank you for your instructions. I did
1. Force quit 1Password
2. Launch 1Password from home
3. Unlock it with password.
4. Lock it.

Then 1Password requested me a password.
I swiped up the app and relaunched it, but it still requires password.

I thought that using device passcode could be used on other apps like Safari, but they also requested password.

Did my procedure wrong?

Kindest regards,
Masaru