Forum Discussion

Former Member's avatar
Former Member
3 years ago

How can I unlock everything at once and with Touch ID?

Is there any way to unlock the local app, all browser extensions and all vaults at once and with Touch ID? I have 1Password.app with a local vault plus two additional vaults in family / team setup...
macos
Jack_P_1P's avatar
Jack_P_1P
Icon for 1Password Team rank1Password Team
3 years ago

Hi @chmars2022 / @massyc :

Since unlocking 1Password for Mac should unlock the browser extension, it sounds like 1Password for Mac may not be communicating properly with 1Password in your browser. Just as a quick first step, completely quit both 1Password for Mac and your browser.

To completely quit 1Password for Mac: Open 1Password and click the 1Password menu. Hold down the Control and Option keys on your keyboard and select “Quit 1Password Completely”.

Relaunch 1Password and your browser, and let me know if that improves the state of play for you both. If you're still running into trouble, we can definitely investigate further.

Jack