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Forum Discussion
Former Member
2 years agoHow do I remove/delete an offline item
How do I delete an off-line item? Not sure how I got it in the first place
1Password Version: 8.10.1
Extension Version: Not Provided
OS Version: Not Provided
Browser: Not Provided
ag_mike_d
1Password Team
2 years agoHello @OneMrEd,
Thanks for your message and sorry for the troubles with offline items. The latest update (8.10.8) made it possible for the app to display any specific items that have been unable to sync to the server.
So that we can help look into this further, I'd like to ask you to create a diagnostics report from your Windows PC:
Sending Diagnostics Reports (Windows)
Attach the diagnostics to an email message addressed to support+forum@1password.com.
With your email please include:
- A link to this thread:
https://1password.community/discussion/141201/how-do-i-remove-delete-an-offline-item - Your forum username:
OneMrEd
You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks!
Update: I came across a second thread here referring to the same topic and merged the two to keep everything tidy.