Forum Discussion

Former Member's avatar
Former Member
3 years ago

How to delete password items in 1Password Version 8.9.4

I tried to delete several old password items and there is no delete. For example I have an item and password for Acquia.com. My account there does not exist anymore so I would like to delete it. F...
macos
Jack_P_1P's avatar
Jack_P_1P
Icon for 1Password Team rank1Password Team
3 years ago

Hi @ahoodnick:

Reaching out to us via email at support+forum@1password.com from the email address you've used to create your 1Password account would be your best bet. As your screenshot indicates, it seems that the account you're currently signed into the 1Password apps is frozen.

If your 1Password account is frozen

To protect your privacy and security, we're unable to discuss account specifics here in public on the Support Community. After emailing in, you'll receive a reply from BitBot, our helpful assistant, with a support ID that looks like [#ABC-12345-678]. Post that here, and I'll be able to make sure your message has made it to the right place.

Jack