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Former Member's avatar
Former Member
2 years ago

How to reinstall 1Password.

I have an older MacBook Air that I haven't used for a while. Not sure if I changed the 1PW password on my current devices. AFAIK, I'm using PW8 which works fine on my MBP, Iphone, iPad and my Windo...
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1P_Dave's avatar
1P_Dave
Icon for Moderator rankModerator
2 years ago

Hello @ShotGun4me! 👋

I'm sorry that you're unable to unlock 1Password on your Macbook Air. Are you using 1Password 8 on the Macbook Air as well or an older version of the app? Are there any older passwords that you can try?

Can you also tell me if you're able to log in to your 1Password account on 1Password.com (in the browser, not the app) and see all of your items there?

-Dave