Forum Discussion
ukmacnut
10 months agoNew Contributor
how to remove 1Password 8 fully
Hello. My mother is using 1Password 7 from the Mac App store successfully for over 1 year. However, prior to this my sister had installed 1Password 8 on a family plan, and had added her as a member -...
GreyM1P
1Password Team
10 months agoHi there ukmacnut
It sounds like you can solve this by resetting 1Password, rather than having to fully remove it and reinstall it. Here's what to do:
☞ How to reset the 1Password app on a specific device
Because you won't be able to unlock it, press ⌘, (Command–comma) to open Settings, rather than what it says in step 1.
Give that a go and let me know how it goes. :)
— Grey