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Forum Discussion
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How to undo a deleted vault
Hi - I deleted a vault on my iPhone. It was partly intentional, but I expected some additional guidance (such as: "are you sure?" or "There is no way to undo this action" or "This will move this vaul...
Wanted to close the loop….support helped me find the “accidentally deleted” vault. Seems like I encountered a quirky bug where it removed access rather than delete the vault. It was still there and I was able to add access for my account so everything restored properly. Thanks for all of the help!
(OMG - I like 1password, but this has been a frustrating experience (both the app deleting a vault unexpectedly but also submitting a response to this forum). As an aside to the main thread topic, I experienced a usability bug with this forum interface. I typed an entire response to this thread (took about 20 minutes), but before I clicked "Reply" to submit my post, I clicked the "x" next to "Marked as solution" in Dave's post. That caused my entire reply draft to be completely deleted! Well, that's not a good user experience! Why does marking it "not a solution" delete the unsubmitted reply draft?!?)
Hi Dave,
I believe I have experienced a critical bug in 1password because the vault was deleted without any confirmation. I am on iPhone 16 Pro. 1Password for iOS 8.10.64 (81064007, on PRODUCTION channel).
Here are my steps:
- (Note: This vault was quite old, probably over 8 years old. It is also rarely used. I would guess it had >300 items and hasn't had any items added in many years. In other words, I have used it as a read-only vault for many years.)
- I clicked the vault
- I clicked the upper-left dropdown (circle with 3 dots)
- I clicked "Delete Vault..." (I assumed since there were 3 dots that there would be further interaction before the delete happened)
- The vault was immediately deleted.
I tried this again with a new dummy vault and the deletion process worked as expected, as described by Dave. So, it seems this could be hard to reproduce. I can state with 100% confidence that I did not get a confirmation dialog and that my vault is gone.
Is there any way to recover the vault? I'm wondering if there's a chance it's in the 1password backup since the delete process didn't follow the expected process?
Ned
