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nedbrush's avatar
nedbrush
New Contributor
10 months ago
Solved

How to undo a deleted vault

Hi - I deleted a vault on my iPhone. It was partly intentional, but I expected some additional guidance (such as: "are you sure?" or "There is no way to undo this action" or "This will move this vaul...
ios
vault management
  • nedbrush's avatar
    nedbrush
    9 months ago

    Wanted to close the loop….support helped me find the “accidentally deleted” vault. Seems like I encountered a quirky bug where it removed access rather than delete the vault. It was still there and I was able to add access for my account so everything restored properly. Thanks for all of the help!

nedbrush's avatar
nedbrush
New Contributor
10 months ago

Hi Dave,

I sent an email to support@1password.com yesterday, but I never received a response from BitBot (checked my spam as well). I've attached a screenshot of the sent email from my gmail client. 

Regards,
Ned

1P_Dave's avatar
1P_Dave
Icon for Moderator rankModerator
9 months ago

nedbrush 

I'm sorry that you didn't receive an auto-reply. I see that my colleague just sent you an email about an hour ago, please continue the conversation there by responding to that email.

If you don't see the email then please check your Spam/Junk folder. 

-Dave

VUV-69763-998