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Forum Discussion
Former Member
4 years agoI am constantly being logged out
I am trying to transition from LastPass to 1Password. I have a few more days on the family trial and I have run into a deal breaker. I'm hoping there is a solution here.
Whenever I leave the com...
Jack_P_1P
1Password Team
4 years agoHi @ricocordova:
Thanks for reaching out. To clarify, were you being completely logged out of the 1Password extension in your browser, or was it just requiring your account password to unlock? If you don't have the 1Password desktop app installed (or have our desktop app integration disabled), closing your browser and re-opening it will require 1Password in the browser to be unlocked again.
If the 1Password desktop app is installed and integrated with 1Password in the browser, 1Password in the browser will share a lock state with the 1Password desktop app, so 1Password in the browser will stay unlocked across browser restarts, as long as the 1Password desktop app is unlocked as well.
I'd love to get you connected with our Concierge team who would be happy to assist you in getting everything up and running. Let me know!
Jack