Forum Discussion

Former Member's avatar
Former Member
3 years ago

I am unable to unlock using Watch and Touch ID.

Video 1: https://imgur.com/bSFvGJ3 Video 2: https://imgur.com/Cw63vHl Alas, whenever I attempt to use the Watch unlock feature, the verification prompt on my computer for the Watch disappears im...
macos
1P_Dave's avatar
1P_Dave
Icon for Moderator rankModerator
3 years ago

@BlackHole

Thank you for posting the Support ID. One of my colleagues will take a look and send you a reply over email as soon as possible. To prevent duplication of effort I'm closing this thread. 🙂

-Dave

ref: LPZ-52371-996