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Forum Discussion
I can't install on OSX
Hi everyone, I have a version of Monterey 12.7.6, and when I download the file from the 1Password website, after running the 1Password Installer.app file, the following screen appears... yet the int...
Trevor_1P
Moderator
ModeratorHi CDavide_AVDA,
I'm sorry that you're seeing this error when trying to install the app. Could you confirm whether you're using an Intel or Apple Silicon based Mac?
In the meantime, I'd like to ask that you write in to our Customer Experience team to further investigate what may be causing the error. You can do so by sending an email addressed to support@1password.com.
With your email please include:
- A link to this thread: https://www.1password.community/discussions/1password/i-cant-install-on-osx/159146
- Your forum username: CDavide_AVDA
You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thank you!
- Trevor
This is ridiculous. How can you create an installer that can't find its own company's URL?? I have avoided 1Password for years because of horrible experiences in the past, so now I come back, sign up for the yearly bleeding, and I can't even INSTALL it.
- Trevor_1P
I'm sorry that you've experienced this issue when trying to install the app. To help us further look into why you're experiencing it, I'd like to ask that you send an email to our Customer Experience team at support@1password.com.
With your email please include:- A link to this thread: https://www.1password.community/discussions/1password/i-cant-install-on-osx/159146/replies/159224
- Your forum username: WHY_DID_I_GO_BACK
You should then receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thank you!
- Trevor
