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Former Member's avatar
Former Member
3 years ago

I can't login with my personal master password in iOS, even though it's set as "Always open to"

I have a work account and a personal account. I mostly want the personal account on my phone, so I have that set as the default to open to using the "Always open to".

However, when I need to supply my master password to log into 1P after not using for a while, only the master password for my work account is accepted.

1Password Version: 7.9.6
Extension Version: Not Provided
OS Version: iOS
Browser:_ Not Provided
Referrer: forum-search:https://1password.community/search?Search=wong%20password%20unlock%20ios

ios
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can't login with my personal master password in iOS, even though it's set as \"Always open to\"","id":"message:21095","entityType":"FORUM_TOPIC","eventPath":"category:discuss/community:cuxzj43862board:1password/message:21095","revisionNum":1,"repliesCount":3,"author":{"__ref":"User:user:-1"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:1password"},"conversation":{"__ref":"Conversation:conversation:21095"},"readOnly":false,"editFrozen":false,"showMoveIndicator":false,"moderationData":{"__ref":"ModerationData:moderation_data:21095"},"body":"

I have a work account and a personal account. I mostly want the personal account on my phone, so I have that set as the default to open to using the \"Always open to\".

\n\n

However, when I need to supply my master password to log into 1P after not using for a while, only the master password for my work account is accepted.

\n\n
\n\n

1Password Version: 7.9.6
\nExtension Version: Not Provided
\nOS Version: iOS
\nBrowser:_ Not Provided
\nReferrer: forum-search:https://1password.community/search?Search=wong%20password%20unlock%20ios

","body@stringLength":"602","rawBody":"

I have a work account and a personal account. I mostly want the personal account on my phone, so I have that set as the default to open to using the \"Always open to\".

\n\n

However, when I need to supply my master password to log into 1P after not using for a while, only the master password for my work account is accepted.

\n\n
\n\n

1Password Version: 7.9.6
\nExtension Version: Not Provided
\nOS Version: iOS
\nBrowser:_ Not Provided
\nReferrer: forum-search:wong password unlock ios

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I can't login with my personal master password in iOS, even though it's set as \"Always open to\"","moderationData":{"__ref":"ModerationData:moderation_data:21098"},"body":"

You're most welcome. Have a great weekend.

","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"45","kudosSumWeight":0,"repliesCount":0,"postTime":"2022-07-08T12:22:05.000-07:00","lastPublishTime":"2022-07-08T12:22:05.000-07:00","metrics":{"__typename":"MessageMetrics","views":6},"visibilityScope":"PUBLIC","placeholder":false,"showMoveIndicator":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"customFields":[{"__typename":"CustomStringField","name":"smartconx_source_identifier","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_message_origin","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_share_messages","stringValue":""}],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ModerationData:moderation_data:21097":{"__typename":"ModerationData","id":"moderation_data:21097","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:21097":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:-1"},"id":"message:21097","entityType":"FORUM_REPLY","eventPath":"category:discuss/community:cuxzj43862board:1password/message:21095/message:21097","revisionNum":1,"uid":21097,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:1password"},"parent":{"__ref":"ForumTopicMessage:message:21095"},"conversation":{"__ref":"Conversation:conversation:21095"},"subject":"Re: I can't login with my personal master password in iOS, even though it's set as \"Always open to\"","moderationData":{"__ref":"ModerationData:moderation_data:21097"},"body":"

Thanks!

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@rubysue

\n\n

The way 1Password 7 on iOS unlocks is:

\n\n
    \n

  1. If a Primary vault exists then unlock using the 1Password password for that vault, regardless of what, if any, memberships are signed in.

    2. \n

  2. If a single 1Password membership is signed in then unlock using the 1Password password for that membership account.

    3. \n

  3. If multiple memberships are signed in then unlock using the 1Password password of the first added membership.

    4. \n
\n\n

These are each exclusive scenarios. For example, if multiple memberships are signed in, you cannot unlock 1Password using the 1Password password of the second account that was added.

\n\n

--

\n\n

If you wish 1Password to unlock using the personal password you would remove all of the accounts. Add the personal account back and then the work account.

\n\n","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"203","kudosSumWeight":0,"repliesCount":0,"postTime":"2022-07-02T17:06:56.000-07:00","lastPublishTime":"2022-07-02T17:06:56.000-07:00","metrics":{"__typename":"MessageMetrics","views":1},"visibilityScope":"PUBLIC","placeholder":false,"showMoveIndicator":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"customFields":[{"__typename":"CustomStringField","name":"smartconx_source_identifier","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_message_origin","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_share_messages","stringValue":""}],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"CachedAsset:text:en_US-components/community/NavbarDropdownToggle-1749758829526":{"__typename":"CachedAsset","id":"text:en_US-components/community/NavbarDropdownToggle-1749758829526","value":{"ariaLabelClosed":"Press the down arrow to open the menu"},"localOverride":false},"CachedAsset:text:en_US-components/messages/EscalatedMessageBanner-1749758829526":{"__typename":"CachedAsset","id":"text:en_US-components/messages/EscalatedMessageBanner-1749758829526","value":{"escalationMessage":"Escalated to Salesforce by {username} on {date}","viewDetails":"View Details","modalTitle":"Case Details","escalatedBy":"Escalated by: ","escalatedOn":"Escalated on: ","caseNumber":"Case Number: ","status":"Status: ","lastUpdateDate":"Last Update: ","automaticEscalation":"automatic escalation","anonymous":"Anonymous"},"localOverride":false},"CachedAsset:text:en_US-components/users/UserLink-1749758829526":{"__typename":"CachedAsset","id":"text:en_US-components/users/UserLink-1749758829526","value":{"authorName":"View Profile: {author}","anonymous":"Anonymous"},"localOverride":false},"CachedAsset:text:en_US-shared/client/components/users/UserRank-1749758829526":{"__typename":"CachedAsset","id":"text:en_US-shared/client/components/users/UserRank-1749758829526","value":{"rankName":"{rankName}","userRank":"Author rank {rankName}"},"localOverride":false},"CachedAsset:text:en_US-components/messages/MessageTime-1749758829526":{"__typename":"CachedAsset","id":"text:en_US-components/messages/MessageTime-1749758829526","value":{"postTime":"Published: {time}","lastPublishTime":"Last Update: {time}","conversation.lastPostingActivityTime":"Last posting activity time: {time}","conversation.lastPostTime":"Last post time: {time}","moderationData.rejectTime":"Rejected time: {time}"},"localOverride":false},"CachedAsset:text:en_US-components/messages/MessageSolvedBadge-1749758829526":{"__typename":"CachedAsset","id":"text:en_US-components/messages/MessageSolvedBadge-1749758829526","value":{"solved":"Solved"},"localOverride":false},"CachedAsset:text:en_US-components/messages/MessageSubject-1749758829526":{"__typename":"CachedAsset","id":"text:en_US-components/messages/MessageSubject-1749758829526","value":{"noSubject":"(no subject)"},"localOverride":false},"CachedAsset:text:en_US-components/messages/MessageBody-1749758829526":{"__typename":"CachedAsset","id":"text:en_US-components/messages/MessageBody-1749758829526","value":{"showMessageBody":"Show More","mentionsErrorTitle":"{mentionsType, select, board {Board} user {User} message {Message} other {}} No Longer Available","mentionsErrorMessage":"The {mentionsType} you are trying to view has been removed from the community.","videoProcessing":"Video is being processed. 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