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thllxb's avatar
thllxb
New Contributor
3 months ago

I can't save passkey to 1p on cathaypacific.com

I was trying to create a passkey on cathaypacific.com and save it to 1p, but as soon as I create it, the windows hello prompt showed up instead of the 1p popup, and once I entered my windows hello pi...
passkeys
windows
1P_SimonH's avatar
1P_SimonH
Icon for Community Manager rankCommunity Manager
3 months ago

Hi thllxb,

Thanks for taking the time to post! I was able to re-create what you're experiencing both in Chrome and Edge. I've gone ahead and submitted a bug. I'll report back when there's an update!

ref: 38514

Froggy's avatar
Froggy
New Contributor
2 months ago

1P_SimonH​ ,

Is there any update on this?  It appears that a bunch of passkeys are getting saved to Windows instead of 1Password...even though I trigger the process through 1Password.  Need to turn the Windows passkey saving off even though the feature to offer to save passwords and view/fill passwords and passkeys is turned off in Edge.

I looked all over for configuring this properly and can't find anything on the 1P website.  This needs to be clearly communicated out to all 1Password subscribers.

  • 1P_SimonH's avatar
    1P_SimonH
    Icon for Community Manager rankCommunity Manager
    2 months ago

    Hi Froggy,

    I don't have an update at this time, but will update this thread when there's news.