Forum Discussion

Former Member

4 years ago

Locked out of 1 password

Hi my iPhone is not synchrony with 1 password and I can’t get into my account, I am using Authenticator app on iPhone as 2 stet verification. Please help me soon

ios

Former Member

3 years ago

Brilliant, thank you! My Macbook is on the desk next to my iMac which has no problem signing into 1Password at all.
I'll follow the steps.

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\nBrowser:_ Safari
\nReferrer: forum-search:https://1password.community/search?Search=I%20can't%20sign%20into%201Password%20on%20new%20MacBook%20Pro%20with%20Apple%20chip

"},"Conversation:conversation:105406":{"__typename":"Conversation","id":"conversation:105406","solved":false,"topic":{"__ref":"ForumTopicMessage:message:105406"},"lastPostingActivityTime":"2023-01-25T05:32:47.000-08:00","lastPostTime":"2023-01-25T05:32:47.000-08:00","unreadReplyCount":5,"isSubscribed":false},"ModerationData:moderation_data:105406":{"__typename":"ModerationData","id":"moderation_data:105406","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:105406_1":{"__typename":"Revision","id":"revision:105406_1","lastEditTime":"2023-01-25T04:06:07.000-08:00"},"ForumReplyMessage:message:105410":{"__typename":"ForumReplyMessage","id":"message:105410","conversation":{"__ref":"Conversation:conversation:105406"},"author":{"__ref":"User:user:-1"},"entityType":"FORUM_REPLY","eventPath":"category:discuss/community:cuxzj43862board:1password/message:105406/message:105410","revisionNum":1,"uid":105410,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:1password"},"subject":"Re: I can't sign into 1Password on new MacBook Pro with Apple M1 chip","readOnly":false,"editFrozen":false,"showMoveIndicator":false,"moderationData":{"__ref":"ModerationData:moderation_data:105410"},"parent":{"__ref":"ForumTopicMessage:message:105406"},"body":"

Brilliant, thank you! My Macbook is on the desk next to my iMac which has no problem signing into 1Password at all.
\nI'll follow the steps.

","body@stringLength":"153","rawBody":"

Brilliant, thank you! My Macbook is on the desk next to my iMac which has no problem signing into 1Password at all.
\nI'll follow the steps.

\n","kudosSumWeight":0,"repliesCount":0,"postTime":"2023-01-25T05:26:47.000-08:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:105410_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":0},"read":false,"visibilityScope":"PUBLIC","isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"customFields":[{"__typename":"CustomStringField","name":"smartconx_source_identifier","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_message_origin","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_share_messages","stringValue":""}],"replies":{"__typename":"MessageConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"CachedAsset:theme:customTheme1-1750925668977":{"__typename":"CachedAsset","id":"theme:customTheme1-1750925668977","value":{"id":"customTheme1","animation":{"fast":"150ms","normal":"250ms","slow":"500ms","slowest":"750ms","function":"cubic-bezier(0.07, 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