Protect what matters – even after you're gone. Make a plan for your digital legacy today.
Forum Discussion
sosoapprehensive
2 months agoNew Contributor
I didn't reset nightly version
I have the same issue as is discussed in this discussiion: Pertinent Discussion I will send a Support request as soon as this discussion is published and I have a link.
sosoapprehensive
1 month agoNew Contributor
I have searched high & low and do not see anything in any folder from any colleagues, on, or after, those dates. I'll just continue as is, for now. Thanks for the attempts.
1P_Dave
Moderator
1 month agoI'm sorry that you don't see the emails, is there a different email address that you could use to send an email to our team?
That being said, let's see if we can resolve this here in the community. Can you try these steps:
-
Log in to your 1Password account on 1Password.com (in the browser, not the app). Make sure that you see all of your items here and that you're signed into at least one other device.
-
Download and save your Emergency Kit.
- Open the Start Menu, paste the following code into the search field, and press Enter:
%LOCALAPPDATA%\1Password - In the Explorer window that appears, right-click 1password.sqlite, click rename, and change the filename to 1password-old.sqlite
Then try to open 1Password again. Do you see the same "Your saved data appears to be newer than this version of 1Password can use." error message or does 1Password open successfully?
-Dave
- sosoapprehensive1 month agoNew Contributor
1Password opened successfully. Thanks!
What are my next steps to get my password into the TPM?
- 1P_Gem1 month ago
Moderator
Hi sosoapprehensive, I'm glad to hear 1Password now opens successfully!
What are my next steps to get my password into the TPM?
Just to make sure we're on the same page, could you clarify what you're aiming to do and what steps you've taken so far? Have you run into any messages, greyed-out options, or other roadblocks? And are you looking to use Windows Hello unlock with the TPM so you don't need to enter your account password after restarts, or something else?
- Gem