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Forum Discussion
Former Member
4 years agoI have access to my account on Mac, but login wouldn't load on iPhone. No trouble with ANY other.
I have used 1Password for well over a year and honestly don't know what I would do without it. My Mac seamlessly talks to my iPhone so I have access to everything on both devices. I recently tried ...
1P_Dave
Moderator
4 years ago@sjebling
I'm sorry that you're still unable to fill your login information using 1Password for Safari. I'd like to ask you to create a diagnostics report from your iOS device:
Sending Diagnostics Reports (iOS)
Attach the diagnostics to an email message addressed to support+forum@1password.com
.
With your email please include:
- A link to this thread: https://1password.community/discussion/126840/i-have-access-to-my-account-on-mac-but-login-wouldnt-load-on-iphone-no-trouble-with-any-other
- Your forum username:
sjebling
- Please do not post your diagnostic report to the forum. This is for your privacy and security.
The report will be in zip format. Please send the entire file.
You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!