Forum Discussion

Former Member's avatar
Former Member
4 years ago

I updated to new version and am missing logins and passwords

the new app I downloaded did not transfer many of my logins and passwords 1Password Version: 8.9.7 Extension Version: Not Provided OS Version: iPhone 8 Browser:_ Not Provided Referrer:...
ios
GreyM1P's avatar
GreyM1P
Icon for 1Password Team rank1Password Team
4 years ago

Hey there @mmdtulsa

We'll need to take a look at this issue with you, so could you send us an email to support+forum@1password.com? You'll get an auto-reply from BitBot which will contain a conversation number (it'll look like [#ABC-12345-123]). Post that conversation number here and I'll make sure your email reaches the right team. :)

— Grey