Forum Discussion
I upgraded to V8 and now my personal vault is gone.
I upgraded to 1password 8 today and added the extension to chrome. However, my personal vault has disappeared. How do I get it back?
The personal vault was only visible on my personal user partition of my imac. It wasn't visible on the work partition of my imac. I used the same login on both partitions. Our 1password account is the Society of Environmental Journalists business account. How can I access my personal vault?
1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Browser:_ Not Provided
Referrer: forum-search:https://1password.community/search?Search=I%20upgraded%20to%20V8%20and%20now%20my%20personal%20vault%20is%20gone.%20
4 Replies
- 1P_Dave
Moderator
@cbruggs
Thank you, I've located your ticket and one of my colleagues will send you a reply as soon as possible. To prevent duplicate of effort I'm closing this thread. š
-Dave
ref: FDM-69866-262
- Former Member
Thanks Grey!
- GreyM1P
1Password Team
Hey there @cbruggs
There could be a few different things at play here, so it'll be better if we help you directly by email. Send us an email at
support+forum@1password.comand you'll receive an auto-reply from š¤ BitBot. It will contain a conversation number, which looks like[#ABC-12345-123]ā post that here and I'll be able to make sure your message goes to the right team. I look forward to hearing from you. :)ā Grey
- Former Member
Sorry: Version 8.10.6
Extension was new today
OS 12.6.3
Chrome brower