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Forum Discussion
titans
2 years agoOccasional Contributor
icon is broken
hi!
If you select a registered item, the customized icon may be broken.
Please confirm.
1Password Version: 8.10.13
Extension Version: Not Provided
OS Version: windows 11
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ag_mike_d
1Password Team
2 years agoHello again titans,
Thank you for the update. To confirm, this can happen with any custom icon you've added to 1Password items and this does occur with default icons where you've not added a custom icon?
I've done some basic testing after adding a custom icon to a few items, but I've been unable to reproduce this behaviour.
Rather than performing a specific task, the image is broken and then restored just by making a selection.
Could you also confirm that you are finding that some icons are not automatically rendering correctly as you scroll through a category, but selecting the item restores it?
Out of curiosity, if Hardware Acceleration is enabled in 1Password for Windows, does disabling it help with icon rendering troubles? You can find this option in Settings > Advanced > Use Hardware Acceleration.
I'm looking forward to your reply.