Forum Discussion

titans's avatar
titans
Occasional Contributor
2 years ago

icon is broken

hi! If you select a registered item, the customized icon may be broken. Please confirm. 1Password Version: 8.10.13 Extension Version: Not Provided OS Version: windows 11 Brow...
windows
ag_mike_d's avatar
ag_mike_d
Icon for 1Password Team rank1Password Team
2 years ago

Hello again titans,

Thanks for letting me know that updating your drivers did not help here.

Next, could you let us know what GPU you are using? I can't make any promises, but I'd like to pass these details along to the team.

On Windows devices, the potential for many different combinations of hardware can cause issues. Please continue to leave this setting disabled to help with the situation with the custom icons.

I'd also recommend ensuring you keep Windows, GPU drivers, and 1Password updated so that you are always receiving the latest fixes as they are released. You can keep 1Password up-to-date and watch 1Password Releases for the latest news about updates and fixes.

Have a great day!