Forum Discussion

Former Member's avatar
Former Member
2 years ago

import from last pass macos

I wish to import my files using macOS. When I try I am asked to enter my my Lastpass user name and password and the import Tab does to work. 1Password Version: Not Provided Extension Version...
macos
1p_jac's avatar
1p_jac
Icon for 1Password Team rank1Password Team
2 years ago

Hi @allandrich

I'm sorry to hear that you're experiencing issues with the LastPass importer in 1Password for Mac. I believe I may know what issue you're experiencing here, and I'd like to ask you to create a diagnostics report from your Mac so we can check this for you:

Sending Diagnostics Reports (Mac)

Attach the diagnostics to an email message addressed to support+forum@1password.com.

With your email please include:

You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much :)