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Anonymous's avatar
Anonymous
3 years ago

Import Passwords button does nothing

New to 1Password. Just installed the windows app. When I click Import Passwords, nothing happens. any ideas? 1Password Version: Not Provided Extension Version: Not Provided OS Version: ...
windows
ag_mike_d's avatar
ag_mike_d
Icon for 1Password Team rank1Password Team
3 years ago

Hello @dinpass,

Thanks for your message and welcome to the 1Password Support Community!

Sorry for the troubles you are experiencing with the import option in the 1Password 8 app. Could you let me know if the import option appears to be greyed out or if the option appears as other items in the menu, but nothing happens when click it?

Clicking import should provide you with option to import from LastPass or File, as depicted below:

Looking forward to your reply.