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Forum Discussion
importing Lastpass, says I'm not connected to the internet
I keep getting the error that I'm not connected to the internet. Tested speed, and everything is fine. Using Webroot SecureAnywhere CE 23.1
1Password Version: 8.10.0
Extension Version: 2.7.0
OS Version: Windows 11
Browser:_ Chrome
Referrer: forum-search:importing Lastpass, says I'm not connected to the internet
ag_mike_d1Password Team
Hello @brianshr99,
Thanks for using 1Password. I'm sorry for the troubles you are experiencing with the LastPass import and that import failed message.
If you haven't done so already, I'd like to ask you to create a diagnostics report from your Windows PC:
Sending Diagnostics Reports (Windows)
Attach the diagnostics to an email message addressed to
support+forum@1password.com.With your email please include:
- A link to this thread:
https://1password.community/discussion/138524/importing-lastpass-says-im-not-connected-to-the-internet - Your forum username:
brianshr99
You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks!
- A link to this thread:
