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philpalmiero's avatar
philpalmiero
New Contributor
3 years ago

In some apps 1Password does not present as an option when logging in

For instance, in a browser logging into Notion, 1Password shows in the username, password text boxes. But then in the Notion app I need to first enter my username then 1Password will show to allow me to pick the password. But on other apps, 1Password is there at the username for me to pick the username. Why is this happening?

This happens only on some apps and when using both 1Password 7 & 8.

It has been an issue since I began using 1Password and on iOS 14, 15, & 16.

And on both iPhone and iPad.

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: iOS 16.1
Browser:_ Not Provided

ios

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  • GreyM1P's avatar
    GreyM1P
    Icon for 1Password Team rank1Password Team
    3 years ago

    Hey there philpalmiero

    With two-page sign-in forms, such as this one in Notion, and in Google, Amazon, and others, it's usually the case that iOS doesn't offer you the "šŸ”‘ Passwords" on the email address or username field, since it's typically expecting to see two fields ā€“ one for username and one for password. Without both, it treats the email address field exactly as it would for something like signing up for a newsletter.

    Because 1Password can't do anything to influence the behaviour of iOS's Password AutoFill system, I can suggest a workaround. In iOS, you can set up "text replacement" shortcuts which take an abbreviation that you choose, such as .em or something like that, and replace it with the text of your choice.

    ā˜ž How to use Auto-Correction and predictive text on your iPhone, iPad, or iPod touch - Apple Support

    That way, when you encounter a two-page sign-in form like this one, you can enter whatever abbreviation you choose to enter your username or email address, then you'll be able to autofill on the password page using the "šŸ”‘ Passwords" button on the keyboard.

    Give that a try and let me know how you get on. I'll be here if you need further help. :)

    ā€” Grey