Forum Discussion

New Contributor

3 months ago

Solved

Incorrect Captcha please reenter

I have never been able to log into my account on www.purkle.com.au. My email address and password are correct by I keep getting stopped by the following error message. The only way I can get ar...

discussion

Tom

Dedicated Contributor

3 months ago

While not directly experiencing it, it's about the same as with the infamous 'keep me logged in' checkboxes. The best workaround I have is what I use on those - don't autofill until you have performed the checkbox, which in this case would be the same as with the keep-logged-in.

So go to the website manually, mark the 'I'm not a robot', then let 1password fill username/password.

Kezooz
New Contributor
3 months ago
Hi Tom. Thanks for replying to my problem from last week. Your work around worked a treat. Thank you very much.
1P_Dave
Moderator
3 months ago
Great answer Tom! 🙌

Kezooz Another option is to turn off autosubmit just for that website so that you can fill your login credentials, and then solve the captcha, before clicking the Login button on the page:

Click on the 1Password icon in your browser's toolbar.

Click on the Login item in question.

Click the three dots in the upper right corner and then click Don't sign in automatically.

-Dave
- Kezooz
  New Contributor
  3 months ago
  Hi Dave
  Thanks for responding to my problem last week. I followed your steps but I didnt find doing this alone worked for me. I still needed to click the Captcha first and then autofill for it to work correctly. Thanks again though. Cheers Kerry
  - 1P_Dave
    Moderator
    3 months ago
    I'm happy that you were able to find a solution. 🙂
    
    -Dave

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Captcha please reenter","id":"message:153061","revisionNum":1,"repliesCount":5,"author":{"__ref":"User:user:19200"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:1password"},"conversation":{"__ref":"Conversation:conversation:153061"},"readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:153061"},"body@stripHtml({\"truncateLength\":200})":" I have never been able to log into my account on www.purkle.com.au. My email address and password are correct by I keep getting stopped by the following error message. The only way I can get ar...","body@stringLength":"812","rawBody":"

I have never been able to log into my account on www.purkle.com.au.

My email address and password are correct by I keep getting stopped by the following error message.

The only way I can get around it is by typing everything manually.

Has anyone experienced a similar problem and worked out a solution?

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I have never been able to log into my account on www.purkle.com.au.

My email address and password are correct by I keep getting stopped by the following error message.

The only way I can get around it is by typing everything manually.

Has anyone experienced a similar problem and worked out a solution?

"},"Conversation:conversation:153061":{"__typename":"Conversation","id":"conversation:153061","solved":true,"topic":{"__ref":"ForumTopicMessage:message:153061"},"lastPostingActivityTime":"2025-03-19T13:24:21.800-07:00","lastPostTime":"2025-03-19T13:24:21.800-07:00","unreadReplyCount":5,"isSubscribed":false},"ModerationData:moderation_data:153061":{"__typename":"ModerationData","id":"moderation_data:153061","status":"UNMODERATED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"AssociatedImage:{\"url\":\"https://www.1password.community/t5/s/cuxzj43862/images/bS0xNTMwNjEtQnpVWDZT?revision=1\"}":{"__typename":"AssociatedImage","url":"https://www.1password.community/t5/s/cuxzj43862/images/bS0xNTMwNjEtQnpVWDZT?revision=1","title":"Purkle.jpg","associationType":"BODY","width":1885,"height":976,"altText":""},"Revision:revision:153061_1":{"__typename":"Revision","id":"revision:153061_1","lastEditTime":"2025-03-13T01:08:27.141-07:00"},"AcceptedSolutionMessage:message:153063":{"__typename":"AcceptedSolutionMessage","id":"message:153063","conversation":{"__ref":"Conversation:conversation:153061"},"author":{"__ref":"User:user:18854"},"revisionNum":1,"uid":153063,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:1password"},"parent":{"__ref":"ForumTopicMessage:message:153061"},"subject":"Re: Incorrect Captcha please reenter","moderationData":{"__ref":"ModerationData:moderation_data:153063"},"body":"

So go to the website manually, mark the 'I'm not a robot', then let 1password fill username/password.

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So go to the website manually, mark the 'I'm not a robot', then let 1password fill username/password.

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Hi Tom. Thanks for replying to my problem from last week. Your work around worked a treat. Thank you very much.

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Great answer Tom! 🙌

Kezooz Another option is to turn off autosubmit just for that website so that you can fill your login credentials, and then solve the captcha, before clicking the Login button on the page:

Click on the 1Password icon in your browser's toolbar.
Click on the Login item in question.
Click the three dots in the upper right corner and then click Don't sign in automatically.

-Dave

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Hi Dave

Thanks for responding to my problem last week. I followed your steps but I didnt find doing this alone worked for me. I still needed to click the Captcha first and then autofill for it to work correctly. Thanks again though. Cheers Kerry

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I'm happy that you were able to find a solution. 🙂

-Dave

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