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Forum Discussion
weepod
8 months agoNew Contributor
iOS 18 lost connection
Ios18 If you turn on (Advanced data protection) your 1Password will lose internet connection!
1Password for iOS 8.10.32
1Password Version: 8.10.32
Extension Version: Not Provided
OS Version: iPhone 14 Pro Max
Browser: Not Provided
- 1P_Dave
Moderator
Hello weepod! 👋
I'm sorry that you're running into connection issues with 1Password on iOS 18. Can you tell me a little more about the issue? When you say "Advanced data protection" are you referring to the Apple feature that enables end-to-end encryption for data stored in iCloud?
If you restart your iPhone then do you still see the issue? Are you seeing a specific error message? If you are then can you tell me what that error message is?
-Dave
- weepodNew Contributor
hi Dave_1P,
*** When you say "Advanced data protection" are you referring to the Apple feature that enables end-to-end encryption for data stored in iCloud?** yes thats right*** If you restart your iPhone then do you still see the issue? Are you seeing a specific error message? If you are then can you tell me what that error message is?**_ Ill try now and report back in 5 mins
- 1P_Dave
Moderator
Thanks for the reply. I suspect that the connection issue occurring right after you enabled Advanced Data Protection is just a coincidence and that you were affected by an outage that 1Password had this morning: https://status.1password.com/incidents/1sr4xv874lyd
Now that the outage is resolved, everything should be working properly again. Let me know if you see any other issues. 🙂
-Dave