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weepod's avatar
weepod
New Contributor
8 months ago

iOS 18 lost connection

Ios18 If you turn on (Advanced data protection) your 1Password will lose internet connection!
1Password for iOS 8.10.32


1Password Version: 8.10.32
Extension Version: Not Provided
OS Version: iPhone 14 Pro Max
Browser: Not Provided

  • Hello weepod! 👋

    I'm sorry that you're running into connection issues with 1Password on iOS 18. Can you tell me a little more about the issue? When you say "Advanced data protection" are you referring to the Apple feature that enables end-to-end encryption for data stored in iCloud?

    If you restart your iPhone then do you still see the issue? Are you seeing a specific error message? If you are then can you tell me what that error message is?

    -Dave

  • weepod's avatar
    weepod
    New Contributor

    hi Dave_1P,
    *** When you say "Advanced data protection" are you referring to the Apple feature that enables end-to-end encryption for data stored in iCloud?** yes thats right

    *** If you restart your iPhone then do you still see the issue? Are you seeing a specific error message? If you are then can you tell me what that error message is?**_ Ill try now and report back in 5 mins

  • weepod

    Thanks for the reply. I suspect that the connection issue occurring right after you enabled Advanced Data Protection is just a coincidence and that you were affected by an outage that 1Password had this morning: https://status.1password.com/incidents/1sr4xv874lyd

    Now that the outage is resolved, everything should be working properly again. Let me know if you see any other issues. 🙂

    -Dave