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Forum Discussion
RarityMonk
2 years agoNew Contributor
IOS app prompts for password regularly
Hello - recently I've noticed my 1Pw app on IOS prompts a lot more frequently for me to sign in with my master password when using it to sign in on one of the websites I have listed within it.
I ...
1P_Dave
Moderator
2 years agoThank you for the additional information. So that I can investigate this further, I'd like to ask you to create a diagnostics report from your iOS device:
Sending Diagnostics Reports (iOS)
Attach the diagnostics to an email message addressed to support+forum@1password.com
.
With your email please include:
- A link to this thread: https://1password.community/discussion/145136/ios-app-prompts-for-password-regularly
- Your forum username:
RarityMonk
- Please do not post your diagnostic report to the forum. This is for your privacy and security.
Please send the entire file.
You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!
-Dave