Forum Discussion

Anonymous's avatar
Anonymous
3 years ago

iOS can’t input otp when loses focus

Can’t copy paste code from Authenticator. Input form is not accessible.
ios
GreyM1P's avatar
GreyM1P
Icon for 1Password Team rank1Password Team
3 years ago

@llanito

Thanks for confirming. We're investigating possible problems adding a 2FA-enabled account to 1Password on iOS, so I'll add this thread to our investigation. I'm sorry for the inconvenience. In the meantime, I can suggest a couple of workarounds:

If 2FA isn't enforced by your business account, you could temporarily turn off two-factor authentication for your 1Password account, sign in on your iOS device, then turn it back on.

If it is enforced, you won't be able to turn it off. Talk to your IT department if that's the case, to see if they can temporarily disable it. If they can't, you'll need to do the following:

  1. Wait for the one-time password to refresh at :00 or :30 seconds past the minute.
  2. Copy (or note down) the one-time password from your authenticator app.
  3. Open 1Password and complete the full sign-in process while the code is still valid.

Give those things a go and let me know how you get on.

ref: dev/core/core#16410