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LeluEndUser
New Contributor
10 months ago

iOS iPhone 12 no longer allows Facial Recognition

Hello, Suddenly the facial recognition login disappeared from the mobile app (1password7) and unfortunately do not have my password; was unaware of the Emergency Kit (and steps) until after this ha...
ios
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LeluEndUser
New Contributor
10 months ago

and another one JIC-17556-262

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iPhone 12 no longer allows Facial Recognition","id":"message:104199","entityType":"FORUM_TOPIC","eventPath":"category:discuss/community:cuxzj43862board:1password/message:104199","revisionNum":1,"repliesCount":6,"author":{"__ref":"User:user:10211"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:1password"},"conversation":{"__ref":"Conversation:conversation:104199"},"readOnly":false,"editFrozen":false,"showMoveIndicator":false,"moderationData":{"__ref":"ModerationData:moderation_data:104199"},"body@stripHtml({\"truncateLength\":200})":" Hello, \nSuddenly the facial recognition login disappeared from the mobile app (1password7) and unfortunately do not have my password; was unaware of the Emergency Kit (and steps) until after this ha...","body@stringLength":"771","rawBody":"

Hello,
\nSuddenly the facial recognition login disappeared from the mobile app (1password7) and unfortunately do not have my password; was unaware of the Emergency Kit (and steps) until after this happened. I do have my Secret Key but that's about it besides my email/username account info. I've tried everything.
\nI read a previous post that was similar that said if I didn't have the password, the only way to get past biometrics was to redownload the app and try again. Is that my next steps for getting me data back so I can better protect this from happening again?

\n\n
\n\n

1Password Version: Not Provided
\nExtension Version: Not Provided
\nOS Version: Not Provided
\nBrowser: Not Provided

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Hello,
\nSuddenly the facial recognition login disappeared from the mobile app (1password7) and unfortunately do not have my password; was unaware of the Emergency Kit (and steps) until after this happened. I do have my Secret Key but that's about it besides my email/username account info. I've tried everything.
\nI read a previous post that was similar that said if I didn't have the password, the only way to get past biometrics was to redownload the app and try again. Is that my next steps for getting me data back so I can better protect this from happening again?

\n\n
\n\n

1Password Version: Not Provided
\nExtension Version: Not Provided
\nOS Version: Not Provided
\nBrowser: Not Provided

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and another one JIC-17556-262

","body@stringLength":"36","rawBody":"

and another one JIC-17556-262

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