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Forum Discussion
iOS safari and 1Password crashes
Safari browser quits within seconds of loading. When I turn off the 1Password extension, then crashes stop. I see others have complained but can’t see any resolution and those posts are closed. What ...
1P_Dave
Moderator
ModeratorI'm sorry that the steps didn't work. It sounds like something is blocking 1Password's ability to call the Mail app on your iPhone so that you can send us the diagnostics report. We might need to circle back to the diagnostics report to fully understand the issue but, for now, I'd like you to check if there's a crash report that you can send us to take a look at:
- Open the Settings app.
- Select Privacy & Security > Analytics & Improvements > Analytics Data.
- Find a file with 1Password in the title. If there are multiple then send the most recent.
Attach the file to an email message addressed to support+forum@1password.com.
With your email please include:
- A link to this thread: https://1password.community/discussion/144578/ios-safari-and-1password-crashes
- Your forum username:
Thorendor - Please do not post your file to the forum. This is for your privacy and security.
Please send the entire file.
You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!
-Dave
