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Former Member
3 years ago

IOS Safari WILL NOT Let me use Fingerprint to Open/Unlock [SOLVED]

https://1password.community/discussion/comment/662953/#Comment_662953 . I cant tell you how frustrated I am with all the little issues after upgrading to v8. The latest aggravation ...
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1P_Dave
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3 years ago
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Hi folks,

My latest knowledge of the "reauthorize after" issue is that the removal of biometric unlock in 1Password for Safari on iOS took away any safe place for us to store the secret that encrypts your data. This is why you're prompted to unlock 1Password for Safari repeatedly using your account password.

Fortunately, a Grey mentioned above, iOS 16.1 includes changes that will allow us to bring back biometric unlock for 1Password for Safari and fix both issues and our development team is making a fix for this a priority.

-Dave

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Safari WILL NOT Let me use Fingerprint to Open/Unlock [SOLVED]","id":"message:41833","entityType":"FORUM_TOPIC","eventPath":"category:discuss/community:cuxzj43862board:1password/message:41833","revisionNum":1,"repliesCount":10,"author":{"__ref":"User:user:-1"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:1password"},"conversation":{"__ref":"Conversation:conversation:41833"},"readOnly":false,"editFrozen":false,"showMoveIndicator":false,"moderationData":{"__ref":"ModerationData:moderation_data:41833"},"body@stripHtml({\"truncateLength\":200})":" \nhttps://1password.community/discussion/comment/662953/#Comment_662953 \n \n\n . \n\n I cant tell you how frustrated I am with all the little issues after upgrading to v8. The latest aggravation ...","body@stringLength":"1015","rawBody":"


\n\"View
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I cant tell you how frustrated I am with all the little issues after upgrading to v8. The latest aggravation is with the IOS app. I simply cannot get it to use my fingerprint to unlock in Safari. I have set/reset the main settings in the app. I have turned the browser extension on/off and yet every time I am in Safari and try to use 1Pass it makes me enter my master password. What the heck is going on? v7 worked flawlessly. v8 has me wondering if I need to find a new password manager. Im that frustrated!!!! FWIW I can unlock the app fine with my fingerprint but not the extension.

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1Password Version: Not Provided
\nExtension Version: Not Provided
\nOS Version: Not Provided
\nBrowser:_ Not Provided
\nReferrer: forum-search:iOS wont allow use of fingerprint

\n","kudosSumWeight":0,"postTime":"2022-10-26T07:24:00.000-07:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"TagEdge","cursor":"MjUuNHwyLjF8b3wxMHxfTlZffDE","node":{"__typename":"Tag","id":"tag:ios","text":"ios","time":"2025-01-27T11:33:30.736-08:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}}]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:41833_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":1425},"read":false,"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"customFields":[{"__typename":"CustomStringField","name":"smartconx_source_identifier","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_message_origin","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_share_messages","stringValue":""}],"body":"


\nhttps://1password.community/discussion/comment/662953/#Comment_662953
\n

\n\n

.

\n\n

I cant tell you how frustrated I am with all the little issues after upgrading to v8. The latest aggravation is with the IOS app. I simply cannot get it to use my fingerprint to unlock in Safari. I have set/reset the main settings in the app. I have turned the browser extension on/off and yet every time I am in Safari and try to use 1Pass it makes me enter my master password. What the heck is going on? v7 worked flawlessly. v8 has me wondering if I need to find a new password manager. Im that frustrated!!!! FWIW I can unlock the app fine with my fingerprint but not the extension.

\n\n
\n\n

1Password Version: Not Provided
\nExtension Version: Not Provided
\nOS Version: Not Provided
\nBrowser:_ Not Provided
\nReferrer: forum-search:https://1password.community/search?Search=iOS%20wont%20allow%20use%20of%20fingerprint

"},"Conversation:conversation:41833":{"__typename":"Conversation","id":"conversation:41833","solved":false,"topic":{"__ref":"ForumTopicMessage:message:41833"},"lastPostingActivityTime":"2022-11-01T10:02:18.000-07:00","lastPostTime":"2022-11-01T10:02:18.000-07:00","unreadReplyCount":10,"isSubscribed":false},"ModerationData:moderation_data:41833":{"__typename":"ModerationData","id":"moderation_data:41833","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:41833_1":{"__typename":"Revision","id":"revision:41833_1","lastEditTime":"2022-10-26T07:24:00.000-07:00"},"ForumReplyMessage:message:41841":{"__typename":"ForumReplyMessage","id":"message:41841","conversation":{"__ref":"Conversation:conversation:41833"},"author":{"__ref":"User:user:55"},"entityType":"FORUM_REPLY","eventPath":"category:discuss/community:cuxzj43862board:1password/message:41833/message:41841","revisionNum":1,"uid":41841,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:1password"},"subject":"Re: IOS Safari WILL NOT Let me use Fingerprint to Open/Unlock [SOLVED]","readOnly":false,"editFrozen":false,"showMoveIndicator":false,"moderationData":{"__ref":"ModerationData:moderation_data:41841"},"parent":{"__ref":"ForumTopicMessage:message:41833"},"body":"

Hi folks,

\n\n

My latest knowledge of the \"reauthorize after\" issue is that the removal of biometric unlock in 1Password for Safari on iOS took away any safe place for us to store the secret that encrypts your data. This is why you're prompted to unlock 1Password for Safari repeatedly using your account password.

\n\n

Fortunately, a Grey mentioned above, iOS 16.1 includes changes that will allow us to bring back biometric unlock for 1Password for Safari and fix both issues and our development team is making a fix for this a priority.

\n\n

-Dave

","body@stringLength":"567","rawBody":"

Hi folks,

\n\n

My latest knowledge of the \"reauthorize after\" issue is that the removal of biometric unlock in 1Password for Safari on iOS took away any safe place for us to store the secret that encrypts your data. This is why you're prompted to unlock 1Password for Safari repeatedly using your account password.

\n\n

Fortunately, a Grey mentioned above, iOS 16.1 includes changes that will allow us to bring back biometric unlock for 1Password for Safari and fix both issues and our development team is making a fix for this a priority.

\n\n

-Dave

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