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Forum Discussion
Jason9
2 years agoNew Contributor
iOS: Tapping edit on an item will open a previously edited item in certain cases
Similar issue as this post (which was closed so I couldn't just reply):
https://1password.community/discussion/138397/1password-opened-to-edit-screen
I've been doing a lot of work with 1 password today, and everytime I choose 'edit' for an item on the iphone, it opens the edit window for the PREVIOUS item. In other words:
- I search for an amazon password
- I edited and save data for that entry
- I search for a google password
- I click edit on that google password
- The edit window opens, but it's for the AMAZON password
Actually lost a password to this today, and I'm kind of stunned. Was using both desktop and iphone versions (because I was transitioning from Authy to 1Password for 2fa and needed my phone's camera for the QR codes).
Saved password on desktop and iphone for 1 item. Edited it on desktop.
Switch to iPhone, searched a totally different item. Clicked edit, and it opened the PREVIOUS item. I couldn't choose to simply close. Had to "save" or "discard". Chose save, and it overwrite the edit on the desktop with the previous data which had not reached the iPhone via the cloud yet.
1Password Version: 8.10
Extension Version: Not Provided
OS Version: macOS 14 and iOS 17.2
Browser: mac App and iOS App
73 Replies
- LoganBaker63New Contributor
I have been experiencing an issue in the iOS version of the app where I search for a login to edit and update, but when I select the edit button, it opens up a different login and if I'm not careful I end up editing the password to a completely different login and end up having to reset another password. This is very frustrating.
1Password Version: 8.10.26
Extension Version: 81026039
OS Version: iOS
Browser: Not Provided - AMonitorDarklySuper Contributor
This issue was reported nearly a month ago. It’s really disappointing to see that these long turn around times for major bug fixes have not improved, which has been a serious pain point for users since 1P8 was released.
- 1P_Dave
Moderator
I've passed along both of your comments to the team, I'm sorry for the disruption that the issue is causing to you both. You can always restore a previous version of your items by using 1Password.com: View and restore previous versions of items
Once the previous version is restored you'll be able to find your login information from before the edit. Let me know if that doesn't work.
-Dave
- shouldhaveduckedNew Contributor
Experience the same behavior using IOS 17.4 (21E219) | iPhone XR | 1Password 8.10.26. Lost permanent access to two accounts so far. Not a happy camper.
To avoid being in the same situation, confirm all access recovery paths work and backup codes are valid before modifying authentication factors.
- MyceniusSuper Contributor
I have been having MAJOR issues with this for the last 3-4 weeks also! Took me a while to figure out what was happening so I've wiped out my OTP settings for 3 of my saved accounts without realising with no way to revert (I don't actually know which accounts two of them are)!!
I'm not sure if it's documented but I am seeing two related behaviours:
When you 'edit' an open item it ALWAYS opens the edit screen with the previous item you had open (which obviously could have been from days ago), not the one you actually had open and clicked edit on;
When you tap an item in the vault list just to open an item about 50% OF THE TIME it opens the item you previously had open the same as the edit issue above.
Very frustrating and shouldn't happen especially in this sort of app. It's only on iOS as I can see, not affecting my Windows or macOS apps.
I may be misremembering but I thought 1PW had a change archive so you could restore changes? Or is this only for the password field? Anyway not being able to immediately revert the change in these cases when you realise it's edited the wrong item is also frustrating...
EDIT: 1PW v.8.10.26 and iOS 17.3.1
- 1P_Tommy
Moderator
Sorry for the trouble folks. I'm also experiencing this and hope we'll have a solution soon. It's affecting us too. So we really do feel your pain.
- BlwoodNew Contributor
This is getting worse. Now if you discard changes the data goes if save get 2 versions of the same login. Making the app very difficult to use. Going to be a deal breaker for me. Grrr
- 1PWUser_5423556New Contributor
Same issue here. 1Password for iOS 8.10.26
81026039, on PRODUCTION channel. iOS 17.4. iPhone 15 Pro. - 1P_Dave
Moderator
- PekeklNew Contributor
Thanks Dave !