Autofill not working on Android tablet with keyboard
I have a Samsung Galaxy S9+ with a detachable Samsung EF-DX820 keyboard/case cover. Both the tablet and 1Password releases are current.
With the physical keyboard active, autofill doesn't work. If I lift the tablet off of the keyboard, I get an on-screen virtual keyboard and autofill works as expected.
How can I get the best of both worlds? I want the keyboard working along with autofill, just like I get on my Windows desktops.
This is weird. I just updated 1Password and now it's mostly working. Several times it worked, once it popped up the list of suggestions at the bottom of the screen instead of below the fields, and once it wouldn't do it at all. But it's a lot better than it was!
I'm sorry that Autofill isn't working properly when you have a physical keyboard attached to your Samsung tablet. Are you using the default software Samsung Keyboard? It looks like there might be an issue with autofill suggestions when that software keyboard is being used.
Are you able to try a third-party keyboard like Gboard to see if the issue still occurs when your physical keyboard is attached? This will help to confirm where the issue is occurring.
Hi Dave. It works fine as long as the virtual keyboard is on the screen whether it's the Samsung keyboard or GBoard. There is a setting that allows both the virtual and hardware keyboard to work simultaneously - and then 1Password works - but then I lose a lot of screen real estate while typing. If Gboard is the default keyboard, then I get a virtual keyboard which is not really what I want.
I did some more googlin' and it appears that this is a known 1Password that's been outstanding for at least 4 years: https://www.1password.community/discussions/1password/cannot-use-1password-on-samsung-tablet-with-keyboard-cover/109064
It also seems to be an issue with Bitwarden and KeePass so it may be an Android limitation that we need to find a solution for.
I've seen a few recommended workarounds but none appear to work to allow me to autofill passwords while using only a physical keyboard.
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I've set my Safari extension to keep me logged in for two weeks. That clearly isn't the case since every time I had to enter a password today, I had to enter my 1PW password. Not even Face ID, but manually. If I click on the 1PW icon in the Address Bar (Safari), it requires a login, despite having logged in a minute ago. And yes, I had set 1PW to always have access to any web site. Any ideas? Thanks.
I've set my Safari extension to keep me logged in for two weeks. That clearly isn't the case since every time I had to enter a password today, I had to enter my 1PW password. Not even Face ID, but manually. If I click on the 1PW icon in the Address Bar (Safari), it requires a login, despite having logged in a minute ago. And yes, I had set 1PW to always have access to any web site. Any ideas? Thanks.
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Hi @chris55 Glad to hear that worked for you! Don't hesitate to reach out if you should need us in future.
\n\n
Thanks, Catherine 🙂
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Ok so I just saw a post suggesting a delete of the app and reinstall. Now it works.
\n\n
I must say, this is how the extension should work. 1 tap of the locked icon in a field, prompts Face ID and you’re done.
\n\n
No more faffing around clicking the puzzle piece icon.
\n\n
THANK YOU!!
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Hmm, I’m still not seeing any option for Face ID in the safari extension.
\n\n
I’m on the latest 1password release and iOS 16.1
\n\n
Tried a restart, closing the app, disabling reenabling the extension. Nothing.
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Likewise, thanks from me. Only ask would be to add Categories to Home but I’ll take this for now. 🙌
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I’m really glad to see FaceID back in the Safari extension. I had to restart my iPhone 11 to get it to work
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Hello folks,
\n\n
1Password for iOS/iPadOS 8.9.7 was just released and brings back biometric unlock to 1Password for Safari:
\n\n
\n
You can now use Face ID and Touch ID to unlock 1Password in Safari after updating to iOS 16.1 or later. #17988
\n
\n\n
I recommend that you update using the App Store. Once you've updated to the latest version that brings biometric unlock back to 1Password for Safari the unlock \"timer\" issue will be resolved as well. You can find our guide on how to update here: How to keep 1Password up to date
I'd like to thank everyone for their patience and understanding while the team worked to resolve this issue. 🙂
\n\n
-Dave
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I’m using the App Store version and still have this issue. This is so frustrating!
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This has been a frustrating bug for some time here as well. I can work around it by using the “Key” icon, which uses the iOS default for password management. Bypasses the 1P extension, but at least lets me log in to most sites.
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It’s still doing this and it’s absurdly irritating. The point of a PW manager is to simplify things. Having to manually enter the 1pw credential every time we want safari to autofill some random form field is a frustrating burden. It’s for logins and for credit cards and even just addresses.
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