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dtoub
4 years agoDedicated Contributor
iOS version always requires me to login when using the Safari browser extension
I've set my Safari extension to keep me logged in for two weeks. That clearly isn't the case since every time I had to enter a password today, I had to enter my 1PW password. Not even Face ID, but manually. If I click on the 1PW icon in the Address Bar (Safari), it requires a login, despite having logged in a minute ago. And yes, I had set 1PW to always have access to any web site. Any ideas? Thanks.
1Password Version: 8.9.6
Extension Version: Not Provided
OS Version: iOS 16
Browser:_ Safari
19 Replies
- Anonymous
Hi @chris55 Glad to hear that worked for you! Don't hesitate to reach out if you should need us in future.
Thanks, Catherine 🙂
- Anonymous
Ok so I just saw a post suggesting a delete of the app and reinstall. Now it works.
I must say, this is how the extension should work. 1 tap of the locked icon in a field, prompts Face ID and you’re done.
No more faffing around clicking the puzzle piece icon.
THANK YOU!!
- Anonymous
Hmm, I’m still not seeing any option for Face ID in the safari extension.
I’m on the latest 1password release and iOS 16.1
Tried a restart, closing the app, disabling reenabling the extension. Nothing.
- dtoubDedicated Contributor
Likewise, thanks from me. Only ask would be to add Categories to Home but I’ll take this for now. 🙌
- Anonymous
- Anonymous
I’m really glad to see FaceID back in the Safari extension. I had to restart my iPhone 11 to get it to work
- 1P_Dave
Moderator
Hello folks,
1Password for iOS/iPadOS 8.9.7 was just released and brings back biometric unlock to 1Password for Safari:
You can now use Face ID and Touch ID to unlock 1Password in Safari after updating to iOS 16.1 or later. #17988
I recommend that you update using the App Store. Once you've updated to the latest version that brings biometric unlock back to 1Password for Safari the unlock "timer" issue will be resolved as well. You can find our guide on how to update here: How to keep 1Password up to date
You'll also need to update to iOS / iPadOS 16.1 or later: Update your iPhone or iPad - Apple Support (CA)
I'd like to thank everyone for their patience and understanding while the team worked to resolve this issue. 🙂
-Dave
- Anonymous
I’m using the App Store version and still have this issue. This is so frustrating!
- Anonymous
This has been a frustrating bug for some time here as well. I can work around it by using the “Key” icon, which uses the iOS default for password management. Bypasses the 1P extension, but at least lets me log in to most sites.
- Anonymous
It’s still doing this and it’s absurdly irritating. The point of a PW manager is to simplify things. Having to manually enter the 1pw credential every time we want safari to autofill some random form field is a frustrating burden. It’s for logins and for credit cards and even just addresses.