Forum Discussion

Andrew42's avatar
Andrew42
Super Contributor
1 year ago

IP keeps locking

I have two different instances of 1P locking. I open 1P. My security settings are to ask for my Password once per week. Lock if system is idle for 1 Day. Do not lock when computer locks is un ...
windows
ddssff's avatar
ddssff
New Contributor
1 year ago

As mentioned in the messages above, the message reads "Integration status: Connection Problem" and a yellow circle.

1P_Timothy's avatar
1P_Timothy
Icon for Community Manager rankCommunity Manager
1 year ago

Hi ddssff, thanks for writing in!

Unexpected locking, as well as connection issues between the 1Password desktop app and extension can be caused by a number of different scenarios. With that in mind, the exact steps and troubleshooting 1P_Dave and Andrew42 were exploring may not apply. Could you share any additional details about the behaviour you're seeing such as which platform and browser you're using, and how frequently this issue occurs? Thanks again!