iPad and Mac not showing same vault items

Hi ozarkcanoer:

I was able to locate them all. We'll take a look, and be in touch soon. Keep an eye out!

Jack

ref: SXJ-18579-953

Generated and sent the diagnostics reports (3) as requested as separate emails.

received only one support ID:

[#SXJ-18579-953]

I don't know for which diagnostics file it is for or why I didn't get two more supportIDs? I couldn't think how to have only one email with the three separate devices diagnostics. Let me know if I need to redo.

thanks,
Larry

Hi ozarkcanoer:

In that case it's likely you're using a standalone vault on your iPhone and iPad, but not your Mac. So we can take a closer look at the state of your devices, and make sure all of your information is as you expect in your 1Password account, I'd like to ask you to create some diagnostics reports, one from each of your devices:

• Sending Diagnostics Reports (Mac)
• Sending Diagnostics Reports (iOS)

Attach the diagnostics to an email message addressed to support+forum@1password.com.

With your email please include:

• A link to this thread: https://1password.community/discussion/comment/650895#Comment_650895
• Your forum username: ozarkcanoer

You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!

Jack_P_1P I created a new login on my iPad(1P 7) and it shows up on my iPhone(1P 7) but not on my Mac (1P 8). now that I have had time to review all three using the same sort order for Logins I can see that the Mac is missing logins that were updated in July, June, May, and earlier in the list shown on iOS devices. This is not good. I do not know what to do to get ONE vault used by all devices. My last OK comment is wrong.

When getting on 1P v8 on Mac for a while I was on the BETA channel, then went to the Production channel.

Jack_P_1P MY ERROR; I did not have the Logins category sorted the same on all three devices. When I changed so all used 'date modified' everything is OK, except for one login created today that is missing on my iPad and iPhone. Sorry for the alarm. Why just the most recent missing on the two iOS devices?

I thought all three were signed onto my Family 1P account.

On iPad if I check Accounts it shows the sign-in address and shows "Subscribed"
Would you take a closer look?

Hi ozarkcanoer:

Are you signed into a 1Password account on all of your devices? If you're seeing different list of items, it's possible that you have a standalone vault on your iPad and iPhone, but not on your Mac, as 1Password 8 only supports 1Password memberships. Let me know, and I can take a closer look.

Jack

I discovered this today when I created a new Login item on the Mac and it hasn't appeared on iPhone or iPad.