Forum Discussion

ronandersen's avatar
ronandersen
New Contributor
4 months ago

iPad issue with password changes

Having trouble when I make changes to an existing password at a website. The change does not happen until I lock out and then log back in to 1Password. I’m using iPad Air (m2) iOS 26 1Password versio...
ios
Mirv's avatar
Mirv
Super Contributor
2 months ago

I am getting this problem too. I can change my pw on a web site successfully, then confirm when 1P offers to save it. But when I go to the 1P app (I’m using iOS) the password doesn’t look like it has been changed. However I believe it really has changed, since I can still log into the site. It’s only when I lock and unlock the vault that the password entry shows that it has been updated, including the password history section.

1P_Dave's avatar
1P_Dave
Icon for Moderator rankModerator
2 months ago

Mirv​ 

I'm sorry that you're running into a similar issue. I'd like to ask you to reproduce the issue again and then create and share a 1Password diagnostics report from your iOS device:

Send a diagnostics report (iOS)

Attach the diagnostics to an email message addressed to support@1password.com

With your email please include:

  • A link to this thread: https://www.1password.community/discussions/1password/ipad-issue-with-password-changes/164053/replies/165694
  • Your forum username: Mirv


You should receive an automated reply from our BitBot assistant with a Support ID number.  Please post that number here.  Thanks very much!

-Dave