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Forum Discussion
Anonymous
3 years agoiPadOS 16.1 Watchtower crash [Fixed. Please see the approved answer for details.]
https://1password.community/discussion/comment/676629/#Comment_676629
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I upgraded my iPad to iPadOS 16.1 today. After I did this, I checked Watchtower. The scores and categories ap...
1P_Dave
Moderator
3 years agoI'm truly sorry for the impact that the issue has had. As Kester mentioned, our developers are working on a fix which we plan to include in a future update as soon as testing is complete. For now, please avoid using Watchtower in the iOS app in order to workaround the issue. You can still use Watchtower on one of your other devices or on 1Password.com
An hour wasted when you could have easily sent me an advisory.
The reason why we haven't sent out an advisory is because the issue is affecting some users but not the majority. We also have users that run into other issues that might seem similar and we didn't want to cause confusion by causing those users to think that they're running into a known issue when the problem on their device is unrelated.
Sending an email to support@1Password.com is the best way to get assistance as soon as possible. That being said, I agree that we can improve how we communicate bugs and issues and I've passed along your feedback to our team.
-Dave