Forum Discussion

Anonymous's avatar
Anonymous
4 years ago

iPhone and Mac not syncing

Hi! I have a family membership and the vaults stopped syncing between iPhones and Mac. I have exhausted all possibilities (to my knowledge) and I need help. To save time, yes I remove the apps from b...
ios
macos
1P_Dave's avatar
1P_Dave
Icon for Moderator rankModerator
4 years ago

Hello @jmart! 👋

I'm sorry to hear that you're not seeing the same items on all of your devices. If you have a 1Password account then do you see all of your items when you log in to your 1Password account on 1Password.com (in the browser, not the app)?

Do you also happen to see a Primary standalone vault on any of your devices?

I look forward to hearing from you. :)