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gfunkdave's avatar
gfunkdave
New Contributor
5 months ago
Solved

Is the service down? [Resolved]

I'm getting the red cloud "no connection" icon on multiple networks, both my office and home. I can't ping my.1password.com from either location, either. Is the service experiencing issues?
discussion
  • 1P_Dave's avatar
    1P_Dave
    5 months ago

    Hello folks, 

    I'm sorry for any issues you had using 1Password earlier today. Our team has implemented a fix for the issue and is monitoring the results. You should be able to use 1Password normally again although some users may need to authenticate again.

    Additional information is available on our status page.

    If you are still having trouble using 1Password then send an email to support@1Password.com and our team can help further.

    -Dave

CPTHL's avatar
CPTHL
New Contributor
5 months ago

I'm also having problems. Although I can still access the browser extension and macOS app, I'm getting a "upstream connect error or disconnect/reset before headers. reset reason: overflow" error at times when navigating to my organization's admin page. When the page does load successfully, I then receive a "ServerError: 503" when attempting to sign in.

https://status.1password.com/ shows "All Systems Operational". Is there a better way to report outages than on these forums?

gfunkdave's avatar
gfunkdave
New Contributor
5 months ago

Looks like it's down and the status page isn't updated.

https://www.reddit.com/r/1Password/comments/1ks1qqq/1password_seems_to_be_down_cant_login_via_plugin/