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Former Member
2 years ago

Is there anyway around Egnyte only allowing Authy Authenticator App

Trying to add MFA on an Egnyte account but they only reference using the Authy App. 1Password doesn't recognize the QR code. I pulled the text string out of it and its MUCH longer than standard one-t...
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steph_giles's avatar
steph_giles
Icon for 1Password Team rank1Password Team
2 years ago

Hey @roguesandpiper,

I'm sorry for the delayed response, I have created an Egnyte account so I can do some testing and you're right, there doesn't seem to be a way that I can find to use 1Password for MFA. I was also see 'No QR code found for 2FA' when trying to set it up in 1Password instead of Authy as they suggest.

Apologies that I can't be of more assistance here, please let us know if you come across a workaround!

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there anyway around Egnyte only allowing Authy Authenticator App","id":"message:51387","revisionNum":1,"repliesCount":3,"author":{"__ref":"User:user:-1"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:1password"},"conversation":{"__ref":"Conversation:conversation:51387"},"readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:51387"},"body@stripHtml({\"truncateLength\":200})":" Trying to add MFA on an Egnyte account but they only reference using the Authy App. 1Password doesn't recognize the QR code. I pulled the text string out of it and its MUCH longer than standard one-t...","body@stringLength":"483","rawBody":"

Trying to add MFA on an Egnyte account but they only reference using the Authy App. 1Password doesn't recognize the QR code. I pulled the text string out of it and its MUCH longer than standard one-time-password strings. Is there work-arounds here or is this really just a proprietary only code?

\n\n
\n\n

1Password Version: Not Provided
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Trying to add MFA on an Egnyte account but they only reference using the Authy App. 1Password doesn't recognize the QR code. I pulled the text string out of it and its MUCH longer than standard one-time-password strings. Is there work-arounds here or is this really just a proprietary only code?

\n\n
\n\n

1Password Version: Not Provided
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\nOS Version: Not Provided
\nBrowser: Not Provided

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Hey @roguesandpiper,

\n\n

I'm sorry for the delayed response, I have created an Egnyte account so I can do some testing and you're right, there doesn't seem to be a way that I can find to use 1Password for MFA. I was also see 'No QR code found for 2FA' when trying to set it up in 1Password instead of Authy as they suggest.

\n\n

Apologies that I can't be of more assistance here, please let us know if you come across a workaround!

","body@stringLength":"445","rawBody":"

Hey @roguesandpiper,

\n\n

I'm sorry for the delayed response, I have created an Egnyte account so I can do some testing and you're right, there doesn't seem to be a way that I can find to use 1Password for MFA. I was also see 'No QR code found for 2FA' when trying to set it up in 1Password instead of Authy as they suggest.

\n\n

Apologies that I can't be of more assistance here, please let us know if you come across a workaround!

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