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Former Member
4 years ago

Is this the official support mechanism?

Clicking "Feedback and Support" in the app takes me here. Is that right, this is how you get support? I'm just a bit surprised. For a paid product, support through a public forum seems a bit unprofes...
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lysander
Dedicated Contributor
4 years ago
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@DavidGA

Following what Ben said, these forums provide excellent support both from the Agilbits team and users.
The synergistic effect provides most answers.

There is also this page for 1Password Support: https://support.1password.com

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Clicking \"Feedback and Support\" in the app takes me here. Is that right, this is how you get support? I'm just a bit surprised. For a paid product, support through a public forum seems a bit unprofessional.

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Clicking \"Feedback and Support\" in the app takes me here. Is that right, this is how you get support? I'm just a bit surprised. For a paid product, support through a public forum seems a bit unprofessional.

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"},"Conversation:conversation:115236":{"__typename":"Conversation","id":"conversation:115236","solved":false,"topic":{"__ref":"ForumTopicMessage:message:115236"},"lastPostingActivityTime":"2022-05-26T06:52:31.000-07:00","lastPostTime":"2022-05-26T06:52:31.000-07:00","unreadReplyCount":5,"isSubscribed":false},"ModerationData:moderation_data:115236":{"__typename":"ModerationData","id":"moderation_data:115236","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:115236_1":{"__typename":"Revision","id":"revision:115236_1","lastEditTime":"2022-05-25T19:00:51.000-07:00"},"ForumReplyMessage:message:115240":{"__typename":"ForumReplyMessage","id":"message:115240","conversation":{"__ref":"Conversation:conversation:115236"},"author":{"__ref":"User:user:16360"},"entityType":"FORUM_REPLY","eventPath":"category:discuss/community:cuxzj43862board:1password/message:115236/message:115240","revisionNum":1,"uid":115240,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:1password"},"subject":"Re: Is this the official support mechanism?","readOnly":false,"editFrozen":false,"showMoveIndicator":false,"moderationData":{"__ref":"ModerationData:moderation_data:115240"},"parent":{"__ref":"ForumTopicMessage:message:115236"},"body":"

@DavidGA

\n\n

Following what Ben said, these forums provide excellent support both from the Agilbits team and users.
\nThe synergistic effect provides most answers.

\n\n

There is also this page for 1Password Support: https://support.1password.com

","body@stringLength":"264","rawBody":"

@DavidGA

\n\n

Following what Ben said, these forums provide excellent support both from the Agilbits team and users.
\nThe synergistic effect provides most answers.

\n\n

There is also this page for 1Password Support: https://support.1password.com

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