Forum Discussion

Former Member's avatar
Former Member
3 years ago

Is this the official support mechanism?

Clicking "Feedback and Support" in the app takes me here. Is that right, this is how you get support? I'm just a bit surprised. For a paid product, support through a public forum seems a bit unprofes...
macos
1P_Tommy's avatar
1P_Tommy
Icon for Moderator rankModerator
3 years ago

Thanks for the assist lysander

I started out as one of those helpful users and did so for 11 years before becoming an employee several years back.

@DavidGA

Welcome to the community. We're glad to have you. As lysander mentioned you'll get lots of help from users and staff alike. If you wish one on one communication, then the email support option would be the ticket.