Is v8 a mistake edition?

Hello again Mycenius, thanks for your detailed reply about the issues you are experiencing with Windows Hello after extended use throughout your day.

The only thought that comes to mind is as mentioned in my previous message. Without the TPM option enabled (if available), the only reason the Windows Hello PIN prompt would not appear is if your device rebooted or 1Password itself had crashed or was otherwise terminated. When you get to a point later in the day when the Windows Hello PIN prompt typically does not appear, can you first check that the 1Password app is still running in the background?

The issue described sounds to be happening too often and I'm wondering that if the app is no longer running in the background, a crash and the subsequent clearing of the temporary Windows Hello key, is forcing the use of your account password.

If this is the case and the app is no longer running in the background, we'd like to investigate further and ask you for a diagnostics report from your Windows PC.

Attach this file in an email addressed to support+windows@1password.com. With your email please include a brief description of the issue and:
* A link to this thread: https://1password.community/discussion/comment/658761/#Comment_658761
* Your forum username: Mycenius

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