We are updating the 1Password Community on May 22nd. The web experience may be impacted during this time. More information on these changes can be found here.
Forum Discussion
Issue with 1Password BETA update 8.10.74 > 8.10.75
I'm currently on 1Password version 8.10.74 on the BETA channel. The app notifies me that an update to 8.10.75 is available. However, when I click "Restart now", nothing happens — the application doesn't close or restart.
If I manually close and reopen 1Password, it simply launches again as version 8.10.74, with no update applied.
1 Reply
- 1P_Dave
Moderator
Hello TataruTaru! 👋
I'm sorry that you're running into an issue when updating the ARM64 version of 1Password. Can you completely close the 1Password desktop app by right-clicking on the icon in the Windows taskbar and clicking Quit. Then re-open 1Password and try to update again.
If that still doesn't work then I'd like to ask you to create a diagnostics report from your Windows PC:
Send a diagnostics report (Windows)
Attach the diagnostics to an email message addressed to support@1password.com
With your email please include:- A link to this thread: https://www.1password.community/discussions/1password/issue-with-1password-beta-update-8-10-74--8-10-75/155478
- Your forum username: TataruTaru
You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!-Dave
