Forum Discussion

ff1p's avatar
ff1p
New Contributor
1 month ago

Issue with the copy buttons

I am running 1password from the Flathub.  No copy buttons works. There is no notification or visual feedback.  Here is the error message I gathered by launching 1password from the command line (via...
linux
guillaume0's avatar
guillaume0
New Contributor
1 day ago

Hi,

I am currently facing the exact same issue. I use Bluefin with 1Password installed via Flatpak (both last versions).

1P_Gem's avatar
1P_Gem
Icon for Moderator rankModerator
1 day ago

Hi guillaume0​, I'm sorry to hear that you're running into this issue as well. 

So our team can look into this further, could you share a 1Password diagnostics report from your Linux device:

Send a diagnostics report (Linux)

Attach the diagnostics to an email message addressed to: support@1password.com

With your email please include:

  • A link to this thread: https://www.1password.community/discussions/1password/issue-with-the-copy-buttons/169009
  • Your forum username: guillaume0

 

You'll receive a reply with a Support ID number. Please post that number here. Thanks!

  • guillaume0's avatar
    guillaume0
    New Contributor
    1 day ago

    Hi,

    Thanks for your reply! I had already emailed the support but without a diagnostics report, so I've just sent one. My support ID number is 617725.

    • 1P_Gem's avatar
      1P_Gem
      Icon for Moderator rankModerator
      1 day ago

      Hi guillaume0​, thanks for letting me know! I can see that we've received your ticket, and a member of the team will send you a reply via email as soon as possible.