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yamahabro's avatar
yamahabro
New Contributor
8 months ago

Issues registering new devices

Hello, I am not able to register 1Password on new devices using the QR code or entering in my information manually. It authenticates either way and I get a "device approved" message in my already...
android
yamahabro's avatar
yamahabro
New Contributor
8 months ago

Hi the case is Re: [#SCM-22492-567]. I have a question that is unanswered. If my security key is malfunctioning or the authentication is not working correctly, I need to have 2-factor turned off so I can log in and set up an authenticator app. Can support do this or must I delete my account and create a new one?