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tomasso59
New Contributor
3 months ago

Issues Synching Passwords with iPad and iPhone

After installing the latest apple update iOS 18.3.2 my devices cannot connect to the 1Password cloud.  I have the red cloud with a line through it.  My one device that has not had the update works.  ...
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1P_Tommy
Icon for Moderator rankModerator
3 months ago

I'm not seeing that behavior. I installed 18.3.2 this morning. I'd suggest starting with a restart and also check for any accounts that you might be suspended from. (that's a common thing that will cause the red cloud) It may not apply to your situation. It's just something I see fairly common.

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Synching Passwords with iPad and iPhone","id":"message:153080","revisionNum":1,"repliesCount":1,"author":{"__ref":"User:user:19207"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:1password"},"conversation":{"__ref":"Conversation:conversation:153080"},"readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:153080"},"body@stripHtml({\"truncateLength\":200})":" After installing the latest apple update iOS 18.3.2 my devices cannot connect to the 1Password cloud.  I have the red cloud with a line through it.  My one device that has not had the update works.  ...","body@stringLength":"370","rawBody":"

After installing the latest apple update iOS 18.3.2 my devices cannot connect to the 1Password cloud.  I have the red cloud with a line through it.  My one device that has not had the update works.  The message I get is \"Offline.  Changes won't appear on your other devices until 1Password reconnects\"

Does anyone else have this problem?

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After installing the latest apple update iOS 18.3.2 my devices cannot connect to the 1Password cloud.  I have the red cloud with a line through it.  My one device that has not had the update works.  The message I get is \"Offline.  Changes won't appear on your other devices until 1Password reconnects\"

Does anyone else have this problem?

"},"Conversation:conversation:153080":{"__typename":"Conversation","id":"conversation:153080","solved":false,"topic":{"__ref":"ForumTopicMessage:message:153080"},"lastPostingActivityTime":"2025-03-13T08:07:37.228-07:00","lastPostTime":"2025-03-13T08:07:37.228-07:00","unreadReplyCount":1,"isSubscribed":false},"ModerationData:moderation_data:153080":{"__typename":"ModerationData","id":"moderation_data:153080","status":"UNMODERATED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:153080_1":{"__typename":"Revision","id":"revision:153080_1","lastEditTime":"2025-03-13T06:29:27.061-07:00"},"ForumReplyMessage:message:153089":{"__typename":"ForumReplyMessage","id":"message:153089","conversation":{"__ref":"Conversation:conversation:153080"},"author":{"__ref":"User:user:101"},"revisionNum":1,"uid":153089,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:1password"},"subject":"Re: Issues Synching Passwords with iPad and iPhone","readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:153089"},"parent":{"__ref":"ForumTopicMessage:message:153080"},"body":"

I'm not seeing that behavior. I installed 18.3.2 this morning. I'd suggest starting with a restart and also check for any accounts that you might be suspended from. (that's a common thing that will cause the red cloud) It may not apply to your situation. It's just something I see fairly common.

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I'm not seeing that behavior. I installed 18.3.2 this morning. I'd suggest starting with a restart and also check for any accounts that you might be suspended from. (that's a common thing that will cause the red cloud) It may not apply to your situation. It's just something I see fairly common.

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